Easy Returns
$7.00 / parcel
Easy returns and happy customers
- Over 2000 drop off points
- Unlimited transactions for a flat rate
- Complete track and trace
- No technical integration
- Cancel anytime
Go live within 30 minutes
Sign up for a HUBED account and start configuring your portal
Locations Australia wide
Over 2000 dropoff locations with extended opening hours
Hassle free and seamless
Hassle free for both retailers and consumers
Why choose HUBBED?
92% of customers say they would buy again if the product returns process was easy. We help you maintain repeat customers.
- Returns portal with payment gateway
Integrates with all payment gateways. Simply select which one when configuring your portal.
- Returns label and freight
We supply the returns label for printing and manage delivery
- Management dashboard
Manage and keep track of all your returns in one place.
- Customer notifications
Keep your customers in the loop
- No technical integration
Perfect for small businesses and technophobes
- Simple flat rate pricing
Same cost no matter how many returns are booked. There’s no surprises
- Never lose a return
Full tracking and tracing with every parcel
- Faster returns, happy customers
Boost good reviews with an easy and efficient returns experience
Get started in 3 easy steps:
- Sign for a HUBBED account and login to your Returns Portal
- Customise your portal and preview
- Go live
Where are Returns dropped off?
We partner with 7 Eleven, BP petrol stations, National Storage, Pack and Send and independent retailers to offer flexible and accessible drop off locations.
Our sites offer extended hours and 24/7 availability to suit any schedule. Our secure over the counter and smart locker sites give both you and your customers peace of mind.
Returns Portal
$7.00/parcel
- Returns portal
- Works with your existing logistics provider
- Returns label
- Complete track and trace
- Access fee waived for the first month
- Parcel transaction fee $8.50 per parcel (freight included)
Click & Collect
$2.00/parcel
- Click & Collect plug in
- Works with your existing logistics provider
- SMS and email notifications
- Unique parcel collection PIN code for added security
- Access fee waived for the first month
- Parcel transaction fee $2.00 per parcel (freight included)
Important information: Prices in AUD exclude GST, Shopify Click & Collect users will be billed by Shopify, Parcel Guidelines apply
Parcel Guidelines
Maximum size is 120cm cubic dimensions (adding together the length, width and height). Which is about the size limit of airline carry-on luggage. Maximum weight is 10kg
